Remote Patient Monitoring Software Platform by MedM

Remote Patient Monitoring platforms are used by healthcare providers and caregivers to gather physiological data from patients outside of traditional healthcare settings, e.g., in assisted living communities, elderly care facilities, the home.

MedM RPM Platform is the most flexible and customizable software solution on the market: it is sensor-, smartphone- and hosting-agnostic, able to be rapidly deployed in a matter of days, integrated with other software systems (including billing), and ported to any OS.

550+ medical sensors Patient and caregiver apps
for iOS & Android
Server / Cloud API / EHR

MedM RPM Platform diagram

Hubs for unattended
data collection & transmission
MedM Portal for patients,
doctors & families

MedM can perform direct data collection from virtually any smart medical sensor via any hub or iOS/Android smartphone, wirelessly sync it to virtually any cloud or server, and export data to MedM-powered caregiver portals or EHR/EMR systems via API.

MedM has over 550+ smart medical sensors in its integration portfolio, and only a few days are needed for onboarding of new models. Drawing on our unparalleled understanding of the market, MedM experts can recommend the optimal sensors to be used for specific remote care needs.

Our platform is currently available in 14 languages, while localization into most languages is achievable a week's time. MedM Health app can track 16 types of medical measurements and is able to consolidate data with Apple Health and Google Fit.

MedM RPM Platform: Web and Mobile

Try MedM RPM Now

Technology Behind the MedM RPM Software Platform

  • Patient-facing mobile apps for iOS and Android
  • Middleware for unattended data collection via hardware hubs
  • SaaS or Hosted RPM cloud service (cloud repository)
  • SaaS or Hosted Patient and Caregiver Web Portal (clinician dashboard)
  • EHR/EMR integration APIs
  • Reports and data export

MedM works with any hosting option: AWS, Azure, Google, or private, including VPN protected and intranet LAN based setups.

Easy Onboarding Process and Unattended Data Collection

MedM patient-facing and caregiver applications can be installed on iOS and Android smartphones. Our mobile apps have a clean and intuitive interface and facilitate seamless connectivity with a vast number of medical sensors.

For an even smoother onboarding process One Click Login can be enabled: patients simply click on the link provided by their caregiver (via email or text).

Unattended data collection via MedM-powered hubs can be used to receive data in the background. This solution specifically targets care coordinators and nurses monitoring elderly persons.

Caregiver Portal and Patient-Caregiver Communication

Caregiver Portal is an integral part of the MedM RPM Platform. MedM Server software is available in both in-cloud and hosted editions and ready for HIPAA and GDPR compliant deployments. The portal enables web-based access to collected measurements and historic data views, trend graphs, and reports.

MedM RPM platform has built-in reminders to ensure that patients take their measurements and medicine on time. Thresholds can be automatically set to alert caregivers via SMS (text messages), push, or email when a patient’s reading falls above or below the set norm.

MedM RPM Notification types

On request, in-calling option can be activated inside the patient-facing application. This can be done via CallShaper or another tool that the caregiver is most familiar and comfortable with.

Care Circles and Export to EHR

Aside from sharing their medical readings with healthcare providers, patients can use the MedM-powered portal for creating their own Care Circles and granting the right of data access to their loved ones. This feature is highly appreciated by end-users, but also helps caregivers to grow their reach, get referrals, and onboard new patients.

MedM RPM Platform Care Circles functionality

Rapid integration with third-party EHR solutions is possible. MedM uses a proprietary API for exchanging data with third-party electronic health record systems, but the Fast Healthcare Interoperability Resource protocol - commonly known as FHIR – can also be used for data exchange.

Supported Health Measurement Types

MedM remote patient monitoring platform allows medical professionals to track health records across multiple parameters:

Spot-check Data

1. Blood Pressure
2. Blood Glucose
3. Blood Cholesterol
4. Blood Lactate
5. Blood Uric Acid
6. Blood Ketone
7. Weight

Streaming Data

8. Activity
9. ECG
10. Sleep

Mixed Data

11. Fetal Doppler
12. Heart Rate
13. Oxygen Saturation
14. Spirometry
15. Temperature
16. Respiration Rate

MedM works with the following types of connected health and medical sensors: activity trackers, blood glucose meters, blood pressure monitors, ECGs, fetal dopplers, heart rate monitors, pulse oximeters, sleep trackers, spirometers, thermometers, weight scales. Other types of devices can be supported on request.

MedM RPM Platform Patient dashboard

Remote Physiologic Monitoring CPT Billing Codes

Globally, healthcare providers are turning to remote patient monitoring software to cope with the Covid-19 pandemic and to improve the management of chronic illnesses, reduce hospital stays, and improve patient-doctor collaboration. In the USA, four CPT codes published by the American Medical Association in 2020, are associated with Remote Patient Monitoring services offered by healthcare providers to patients:

  • CPT code 99457 - remote monitoring of patient data for 20 minutes per month, can be billed once every month. “Interactive communication” can include both in-person and connected health channels.

  • CPT code 99458 – an additional 20 minutes of monitoring on top of the requisite 20 minutes (code 99457) per month.

  • CPT code 99454 - providing patient with an RPM device for a 30-day period, can be billed once every month.

  • CPT code 99453 - setup & patient education on use of devices. Can be billed one time.

MedM RPM Platform can keep track of the amount of time spent by caregivers on remote monitoring of specific patients (number and length of encounters are recorded), and export the information for billing purposes.

Regulatory Compliance

  • Class I Patient Data Management System (PDMS) according to EU Medical Device Directive. Intended for use in non-direct diagnostics.
  • Medical Device Data System (MDDS) according to FDA Regulations, exempt from FDA 510(k) clearance.
  • Ready for HIPAA-compliant deployment