Privacy Policy

Privacy Policy

Last updated: May 25, 2018

MedM Inc. and its affiliates ("MedM", “The Company”, "we," "our" or "us") is committed to protecting the privacy, integrity and security of any personal information of our users.

This Privacy Policy (the “Policy”) describes how The Company collects, uses and shares the data you may provide by using the Services available on this Website (the “Site”).

This Policy is a subject to the provisions of our Terms of Use incorporated by the reference.

1. Information we collect

1.1. Registration information

The first time you sign in to the Service via the Site it asks you to create a Service account (the “Account”). To create a Service account you must provide personal information such as name and e-mail address and specify a password.

1.2. Standard information

We also collect standard information about our users such as IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits. This site visitation data is used to administrate the site and provide general statistics regarding the use of www.medm.com. Site visitation data is never linked to your personal information and we do not use it to identify you individually.

1.3. Contact information

When you need any help from our customer services you may need to provide your contact information such as your name, e-mail address, telephone or mobile number, postal address and order details. Your contact information will not be distributed to any third parties.

1.9. Other information we collect

To improve the Service we also collect the information of how you interact with our services, including the browser you're using, your IP address, your location, cookies or other unique IDs, the pages you visit and the features you use. We combine this with other users' information to get an overall view of how the Service are used.

2. How we use information

2.1. Communicating with you

We use your information collected through the Account including health information to provide the Service, and as described in this privacy statement. We do not use or disclose your information except as described in this privacy statement.

The Company may use personal information:

  • to send you the Service sign up notification or message requesting e-mail validation;
  • to notify you about the suspicious activity such as accessing the service from unusual IP address or any unusual activity happening with your Account;
  • to provide you with the important information about the Service including critical updates and new major releases;
  • to send you the Company e-mail newsletter if you opt-in;

2.2. Using of third-party services

The Company occasionally hires other companies to provide limited services on our behalf such as answering customer questions about products and services. We give those companies only the personal information they need to deliver the service, such as IP address or e-mail address. The Company requires the companies to maintain the confidentiality of the information and prohibits them using the information for any other purposes.

2.3. Information disclosing due to the legal compliance

The Company may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or respond to legal process served on the Company; or (b) protect the rights or property of the Company (including the enforcement of our agreements).

2.4. Use of cookies

We use cookies with the Service to enable you to sign in and to help to personalize the Service. A cookie is a small text file that a web server places on your hard disk. It is not possible to use cookies to run programs or deliver viruses to your computer. A Web server assigns cookies uniquely to you and only a Web server in the domain that issued the cookie to you can read the cookies.
One of the primary purposes of cookies is to provide a convenient feature to save you time. For example, if you personalize a Web page or navigate within a site a cookie helps the site to recall your specific information on subsequent visits. Using cookies simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, you can retrieve the information you previously provided, so you can easily use the site's features that you have customized.

2.5. How we use aggregated information and statistics

The Company may use aggregated information from the Service to improve the quality of the Service and for marketing of the Service (for example, to tell potential advertisers how many Service users live in the United States or Europe). This aggregated information is not associated with any individual account. The Company does not use your individual Account and record information from the Service for marketing without the Company first asking for and receiving your opt-in consent.

3. Your rights to access and control your personal data
In addition to the various controls that we offer, if you reside in a jurisdiction of EU GDPR Country, you can seek to restrict our processing of your data in certain circumstances. Please note that you can delete your account anytime.
If you need further assistance regarding your rights please contact our Data Protection Officer at privacy@medm.com and we will consider your request in accordance with applicable laws.

4. Data retention

We keep your account information like your name, e-mail address, and password, for as long as your account is in existence because we need it to operate your account. We also keep information about you and your use of the Service for as long as it is necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in How we use information sesction.

5. Analytics and advertising services provided by others

We work with partners who provide us with analytics and advertising services. This includes helping us to understand how users interact with the Service, serving ads on our behalf across the Internet, and measuring the performance of those ads. These companies may use cookies and similar technologies to collect information about your interactions with the Service and other websites and applications. To learn more and about your privacy choices, please read our Use of cookies statement.

6. Our policies for children

Children under the age of thirteen (13), or any higher minimum age (sixteen (16) for the jurisdictions covered by EU GDPR) in the jurisdiction where that children resides, are not permitted to create accounts. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at privacy@medm.com.

7. Information security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. All data transfers are processed through the secure connection and securely stored on our servers. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact customer support at support@medm.com.

8. Our international operations and data transfers

We operate internationally and transfer information to the United States and other countries for the purposes described in this Policy.

9. Changes to this policy

This Policy may be changed by the Company from time to time in the Company’s sole discretion. You will be notified of changes to this privacy policy.The Company shall bear no liability for any loss, damage or expense arising directly or indirectly, from amendments to this Policy. The collection, use and disclosure of your personal information by the Company will be governed by the latest version of this Policy. New versions of this Policy will be posted at Privacy Policy subsequent to any changes to this Policy will signify that you consent to the collection, use and disclosure of your personal information in accordance with the changed Policy. You should also bookmark this page and periodically review this Policy to ensure that you are familiar with the most recent version

10. How to contact us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at privacy@medm.com.

MedM, Inc
Attn: Legal Department (Privacy Policy)
3724 Heron Way,
Palo Alto, CA 94303
USA