Last updated: August 03, 2023
1. Information we collect
1.1. Registration information
The first time you sign in to the Service via the Site it asks you to create a Service account (the “Account”). To create a Service account you must provide personal information such as name and e-mail address and specify a password.
1.2. Standard information
We also collect standard information about our users such as IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits. This site visitation data is used to administrate the site and provide general statistics regarding the use of www.medm.com. Site visitation data is never linked to your personal information and we do not use it to identify you individually.
1.3. Contact information
When you need any help from our customer services you may need to provide your contact information such as your name, e-mail address, telephone or mobile number, postal address and order details. Your contact information will not be distributed to any third parties.
1.9. Other information we collect
To improve the Service we also collect the information of how you interact with our services, including the browser you're using, your IP address, your location, cookies or other unique IDs, the pages you visit and the features you use. We combine this with other users' information to get an overall view of how the Service are used.
2. How we use information
2.1. Communicating with you
We use your information collected through the Account including health information to provide the Service, and as described in this privacy statement. We do not use or disclose your information except as described in this privacy statement.
The Company may use personal information:
- to send you the Service sign up notification or message requesting e-mail validation;
- to notify you about the suspicious activity such as accessing the service from unusual IP address or any unusual activity happening with your Account;
- to provide you with the important information about the Service including critical updates and new major releases;
- to send you the Company e-mail newsletter if you opt-in.
2.2. Using of third-party services
The Company occasionally hires other companies to provide limited services on our behalf such as answering customer questions about products and services. We give those companies only the personal information they need to deliver the service, such as IP address or e-mail address. The Company requires the companies to maintain the confidentiality of the information and prohibits them using the information for any other purposes.
2.3. Information disclosing due to the legal compliance
The Company may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or respond to legal process served on the Company; or (b) protect the rights or property of the Company (including the enforcement of our agreements).
2.5. How we use aggregated information and statistics
The Company may use aggregated information from the Service to improve the quality of the Service and for marketing of the Service (for example, to tell potential advertisers how many Service users live in the United States or Europe). This aggregated information is not associated with any individual account. The Company does not use your individual Account and record information from the Service for marketing without the Company first asking for and receiving your opt-in consent.
3. Your rights to access and control your personal data
4. Data retention
We keep your account information like your name, e-mail address, and password, for as long as your account is in existence because we need it to operate your account. We also keep information about you and your use of the Service for as long as it is necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in How we use information sesction.
5. Analytics and advertising services provided by others
6. Our policies for children
Children under the age of thirteen (13), or any higher minimum age (sixteen (16) for the jurisdictions covered by EU GDPR) in the jurisdiction where that children resides, are not permitted to create accounts. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at email@example.com.
7. Information security
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. All data transfers are processed through the secure connection and securely stored on our servers. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact customer support at firstname.lastname@example.org.
8. Our international operations and data transfers
We operate internationally and transfer information to the United States and other countries for the purposes described in this Policy.
9. Changes to this policy
10. How to contact us
If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at email@example.com.
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